A new industry survey has turned up a number that should make every business using a managed service provider stop and think: 66% of organizations say they're considering switching MSPs within the next 12 months.
Here's the part that doesn't add up at first glance. That same survey found that 96% of those organizations say their current MSP genuinely acts in their best interests. Eighty-seven percent are satisfied with the strategic guidance they're getting. Seventy-nine percent are confident in how their MSP handles security and day-to-day operations.
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